Let’s settle this once and for all: What is fulfillment, exactly?
This has been a popular question among you for the last couple of weeks. I told you guys that I was working in fulfillment and it seems like this is a term that is unfamiliar to many of you. I don’t blame you. I mean, the word fulfillment didn’t make any sense to me earlier either. I kind of just happen to end up at the job. I ran into a girl that I used to work with before. She said that she was working in fulfillment and that they were actually looking for more people right now. The weird thing is that I had, just a few days before, quit my job because I couldn’t stand it anymore.
I said yes and the rest is history. So, let’s get back to the real question. The fulfillment process is what a company does for other companies – often e-commerce businesses – when they need logistics service. We can use an example:
A company that develops coffee machines want our company to do the fulfillment process. This means that they hires our warehouse and our staff to take care of their stuff – their machines. They need storage and we give this to them. Our system is connected to theirs and when someone orders a coffee machine, we get notifies instantly. This is when the picking and packing of fulfillment starts. We pick up whatever machine will be sent, and we package it so that it will travel safely.
Then the delivery process of the fulfillment begins. We take the package to the end-customer, whoever this is and wherever he or she is. My company is not just one of the best ones in the U.S. when it comes to fulfillment services. It is also one of the most trustworthy when it comes to delivering stuff to all parts of the world. We are pretty damn proud of that.
What are you working with, by the way? I realize I’ve never really thought about what you guys to but I’d be happy to read about it.